Shipping returns and refunds
World Wide Shipping
All our Wayuu Dream Bags are shipped from Taos, NM or Bogota, Colombia to any country via USPS from 2 to 7 business days or DHL express Worldwide shipping within 2 to 4 business days.
You should be aware that all countries have different laws regarding the importation of certain products. Unfortunately, we have no control over these charges and are unable to provide estimates of import cost as they differ widely from country to country. Please note that understanding such import restrictions and the payment of any associated costs is considered the responsibility of the purchaser/receiver. We recommend you contact your local customs office for current charges before placing your order or visiting duty calculation websites such as www.dutycalculator.com.
Returns and Refunds
We offer exchanges since we want you to be happy with your purchases, we will always be happy to help you please contact us at info@wayuudreambags.com
Wayuu Dream Bags is unable to provide refunds unless an item is defective or faulty. Requests for exchange must be made within 14 days of receiving your order via email to info@wayuudreambags.com
If you are unsure or have any questions, please contact us or call us via WhatsApp +(1) 505 670 5282 to help you with your purchase.
To be eligible for exchange or refund the item must be unworn, and have all the sale tags attached, buyer pays for return shipping. All shipping cost are not refundable.
We do not exchange or refund on any sales items. Only if defective or faulty.
We ask that returned items be shipped via DHL express or registered mail to our United States mailing address as below:
11 Circle Place
Taos, NM 87571
All our Wayuu Dream Bags are shipped from Taos, NM or Bogota, Colombia to any country via USPS from 2 to 7 business days or DHL express Worldwide shipping within 2 to 4 business days.
You should be aware that all countries have different laws regarding the importation of certain products. Unfortunately, we have no control over these charges and are unable to provide estimates of import cost as they differ widely from country to country. Please note that understanding such import restrictions and the payment of any associated costs is considered the responsibility of the purchaser/receiver. We recommend you contact your local customs office for current charges before placing your order or visiting duty calculation websites such as www.dutycalculator.com.